Home Computer Microsoft Surface Book 2 Users Report Crashes and Bricked Devices Following Windows Update

Microsoft Surface Book 2 Users Report Crashes and Bricked Devices Following Windows Update

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Not too long after Microsoft had to withdraw its Windows 10 October 2018 upgrade because of multiple significant insects, an additional problem has actually emerged, this time around affecting users of Microsoft’s own premium Surface area Book 2. Proprietors of the pricey 2-in-1 tool have actually been reporting Blue Display of Death accidents with the error message “System thread exception not took care of”, complying with the installation of a recent collective Windows Update designated KB4467682. Some individuals have actually also reported that their Surface area Reserve 2s have actually become pointless after they tried to roll back the upgrade.

A record on ZDNet.com cites numerous posts by users on Reddit and also on Microsoft’s very own support forums, who are understandably distressed concerning the sub-standard experience, considering just how much they have paid for their Surface area Book 2 tools. Some individuals have hypothesized that the issue is due to a conflict in between the Windows upgrade and a firmware upgrade for the Surface area Publication 2 that was launched at the very same time. The concern also mirrors improperly on Microsoft after it just lately had to recall the Windows 10 October 2018 update as a result of important bugs that removed some customers’ documents and overwrote various other data without asking.

Microsoft has actually responded to a minimum of one individual by itself forum but has not yet released any description or solution for the issue. The company has been trying to avoid trouble by proactively spotting potential disputes as well as protecting against PCs from upgrading themselves if any software or hardware that could trigger trouble is discovered. Microsoft accumulates data from all customer PCs running Windows 10 as well as has up until now recognized an Intel chauffeur, Apple’s iCloud syncing software, 2 Pattern Micro applications, and some heritage AMD Radeon graphics cards as possible factors for broken functionality with the Windows 10 October 2018 upgrade. Individuals with this software application or equipment concerns will be triggered to resolve them before the upgrade will certainly be allowed to continue.

The Surface area Publication 2 was released in India in August this year. Rates start at Rs. 1,37,999 for the 13.5-inch variation with an Intel Core i5 CPU and 256GB SSD and go all the way as much as Rs. 2,95,999 for the 15-inch version with an Intel Core i7 CPU, Nvidia GeForce GTX 1060 GPU, as well as 1TB SSD.


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